Assistant Department Manager - Logistics

We are Harvey Nichols

A British lifestyle store offering a fearlessly modern edit of fashion, food and beauty, we inspire people to stand out and be unique. With a reputation for bringing new and exciting product to our stores and online, we also provide our customers with the best in hospitality ranging from a luxury wine offer to award-winning restaurants.

How we reward your hard work…

At Harvey Nichols, we champion career development and are passionate about our people. We will do all we can to support your journey and career path with us. Alongside this you will have access to a world of amazing benefits such as;

• Up to 40% off fashion
• Up to 40% off hospitality, foodmarket and hampers
• 30% off beauty and perfumery, wine and spirits
• Clothing allowance
• Subsidised travel card (zones 1-6) on passing probation.
• Competitive commission scheme

You will also have access to charity days, a season ticket/bike loan; learning and development opportunities; to our Employee Assistance Program - Retail Trust and recognition schemes and the opportunity to join one of our employee groups – Wellbeing, Diversity & Inclusion and Sustainability. These are just some of the reasons people join and stay!

Principal Accountabilities

• Co-ordinating and supporting the bi-annual stock inventory process ensuring that the stock team are fully compliant with group wide processes governing it.
• Highlight to Stock Control Manager poor performing areas at the point of inventory to establish where processes are not being followed or whether there is an internal issue with transfers, allocations or selling practises.
• To review outstanding On Approvals regularly and liaise closely with shop floor staff where there is non-compliance to avoid the store being outside of KPI.
• Support Stock Control Manager in ensuring that the team responsible for both External and Internal Stock Deliveries are compliant with KPIS’s.
• To investigate requests for stock adjustments to be certain that they are genuine. Investigate root cause and escalate to Stock Control Manager.
• Provide regular reports to the Stock Control Manager to demonstrate departmental performance and compliance to Store and Head Office Stock KPIs.
• Assist with gaining business insights and create SMART action plans to improve execution and results.

Skills and Experience Required

• Good knowledge of Merret and OFS would be advantageous
• Excel – Intermediate Level
• Outstanding communication skills across all levels of the business
• Excellent numeracy and literacy skills
• Meticulous in detail