Luxury department store, Harvey Nichols, is searching for a new Assistant Department Manager to join our Accesories Department in Manchester. Our culture is based on inclusivity; we embrace diversity. Whoever you are, Harvey Nichols has a place for you. As the new Assistant Department Manager you will work 40 hours a week.
How we reward your hard work…?
At Harvey Nichols, we champion career development and are passionate about our people. We will do all we can to support your journey and career path with us. Alongside this you will have access to a world of amazing benefits such as;
Up to 40% off fashion
Up to 40% off hospitality, foodmarket and hampers
30% off beauty and perfumery, wine and spirits
Competitive commission scheme
You will also have access to charity days, a season ticket/bike loan; learning and development opportunities; to our Employee Assistance Program - Retail Trust and recognition schemes and the opportunity to join one of our Employee groups – Wellbeing, Diversity & Inclusion and Sustainability. These are just some of the reasons people join and stay!?
About the role...
As the first point of contact you will be engaging with our customers providing them expert style advice. You will also be leading a team of Style Advisors and working closely with your Department Manager supporting them in achieving the very best.
What you will be doing...
Provide ongoing training and coaching for your team
Be devoted to our customers by providing the highest possible standards of customer service both face to face and via the telephone or email
Show we are obsessed with style by maintaining a high standard of presentation and merchandising of products in your department
Take accountability for finding a resolution to customer queries and complaints.
Develop a high level of product knowledge and share your opinions on current and future trends
Work closely with your team and celebrate fabulousness wherever you see it
You will be required to work weekends and evenings
Skills and experience you need...
Demonstrable experience in a similar customer facing role
Experience of management or mentoring
Enjoy and know our brands and products
Strong organisational skills
Excellent communication skills
You will have a sales driven attitude
You are positive and proactive
You love working in a team
You are stylish, fun and welcoming
Since Harvey Nichols first opened in Knightsbridge in 1831, it has led the way in sourcing the most desirable and cutting-edge designer brands. The ultimate fashion experience, exclusive, niche and established labels sit alongside accessible everyday collections, offering customers the must-have edit for all their wardrobe needs – from every day to extraordinary. We are fearlessly stylish and encourage our customers and team members to be the same
Where do I sign??
If you are already thinking of what you will wear on your first day (no we don’t have uniforms) and this role catches your eye, hit the “apply” button below to kick-start your journey with us.