Looking for something unique? So are we. Here at Harvey Nichols we are daring to be different at every step and that’s exactly what we are looking for in our future talent. At Harvey Nichols you will be challenged in a supportive and friendly environment whilst inspired to be nothing but the best you can be.
We are currently looking for a full time Assistant Department Manager at the Leeds Store to provide management support across multiple departments.
As the first point of contact you will be engaging with our customers providing them expert style advice. You will also be leading a team of Style Advisors and working closely with your Department Manager supporting them in achieving the very best. We are currently looking for a full time Assistant Department Manager at the Leeds Store to provide management support across multiple departments.
What you will be doing
Provide ongoing training and coaching for your team
Be devoted to our customers by providing the highest possible standards of customer service both face to face and via the telephone or email
Motivating your team to drive Sales on the department, working towards Sales targets
Show we are obsessed with style by maintaining a high standard of presentation and merchandising of products in your department
Take accountability for finding a resolution to customer queries and complaints.
Develop a high level of product knowledge and share your opinions on current and future trends
Work closely with your team and celebrate fabulousness wherever you see it
You will be required to work weekends and evenings
Skills and experience you need
Demonstrable experience in a similar customer facing management role
Experience of management or mentoring
Enjoy and know our brands and products
Strong organisational skills
Excellent communication skills
You will have a sales driven attitude
You are positive and proactive
You love working in a team
You are stylish, fun and welcoming
We are Harvey Nichols.
A British lifestyle store offering a fearlessly modern edit of fashion, food and beauty, we inspire people to stand out and be unique. With a reputation for bringing new and exciting product to our stores and online, we also provide our customers with the best in hospitality ranging from a luxury wine offer to award-winning restaurants.
All your hard work, rewarded
Our colleagues are as important to us as our customers. When working with us you will be introduced to a huge variety of benefits including:
Very generous staff discount with up to 60% off Fashion and 30% off Beauty