Assistant Department Manager

Leeds  |  Retail

Reference
VAC-4468
Role Type
Permanent
Salary Overview
Competitive
Salary
Competitive Salary
Expiry Date
25/07/2021

Looking for something unique?  So are we.   Here at Harvey Nichols we are daring to be different at every step and that’s exactly what we are looking for in our future talent.   At Harvey Nichols you will be challenged in a supportive and friendly environment whilst inspired to be nothing but the best you can be.

We are currently looking for a full time Assistant Department Manager at the Leeds Store to provide management support across multiple departments.

The role

As the first point of contact you will be engaging with our customers providing them expert style advice. You will also be leading a team of Style Advisors and working closely with your Department Manager supporting them in achieving the very best. We are currently looking for a full time Assistant Department Manager at the Leeds Store to provide management support across multiple departments.

What you will be doing

  • Provide ongoing training and coaching for your team
  • Be devoted to our customers by providing the highest possible standards of customer service both face to face and via the telephone or email
  • Motivating your team to drive Sales on the department, working towards Sales targets
  • Stock Management
  • Show we are obsessed with style by maintaining a high standard of presentation and merchandising of products in your department
  • Take accountability for finding a resolution to customer queries and complaints.
  • Develop a high level of product knowledge and share your opinions on current and future trends
  • Work closely with your team and celebrate fabulousness wherever you see it
  • You will be required to work weekends and evenings

Skills and experience you need

  • Demonstrable experience in a similar customer facing management role
  • Experience of management or mentoring
  • Enjoy and know our brands and products
  • Strong organisational skills
  • Excellent communication skills

About you

  • You will have a sales driven attitude
  • You are positive and proactive
  • You love working in a team
  • You are stylish, fun and welcoming      

About us

We are Harvey Nichols.

A British lifestyle store offering a fearlessly modern edit of fashion, food and beauty, we inspire people to stand out and be unique. With a reputation for bringing new and exciting product to our stores and online, we also provide our customers with the best in hospitality ranging from a luxury wine offer to award-winning restaurants.

All your hard work, rewarded

Our colleagues are as important to us as our customers. When working with us you will be introduced to a huge variety of benefits including:

Very generous staff discount with up to 60% off Fashion and 30% off Beauty 

 

Register and Apply
Log In and Apply

Please fill in the form, upload your CV to complete your application. You will also register during this process to enable you to log in track you application and setup Job Alerts.


 
Apply