Do you keep up to date with luxury hospitality?
Are you passionate in providing the best customer service and people management?
Do you love working as a team to get the job done?
If YES, we may have the role for you…
Luxury department store, Harvey Nichols, is searching for a new Assistant Restaurant & Bar Manager to join its thriving hospitality team in Bristol. Our culture is based on inclusivity; we embrace diversity. Whoever you are, Harvey Nichols has a place for you.
As the new Assistant Manager Restaurant & Bar, you will work 42 hours a week in Bristol.
How we reward your hard work…
At Harvey Nichols, we champion career development and are passionate about our people. We will do all we can to support your journey and career path with us. Alongside this you will have access to a world of amazing benefits such as;
Up to 40% off fashion
Up to 40% off hospitality, foodmarket and hampers
30% off beauty and perfumery, wine and spirits
Competitive commission scheme
Discounted City Centre Parking
You will also have access to charity days, a season ticket/bike loan; learning and development opportunities; to our Employee Assistance Program - Retail Trust and recognition schemes and the opportunity to join one of our Employee groups – Wellbeing, Diversity & Inclusion and Sustainability. These are just some of the reasons people join and stay!
About the role…
As an Assistant Manager Restaurant & Bar , you will be the first point of contact for our customers and make their dining dreams a reality, providing a fun and enjoyable 5* experience. You will:
To maintain standards of service throughout the Brasserie as laid down by the Manager;
To ensure productivity levels and sales are optimised;
To interview staff and make selection decisions;
To identify training requirements, and to organise and follow through on ‘on-job’ training;
To ensure all equipment is properly maintained to required levels;
To handle customer queries and complaints.
Provide expert advice whilst achieving maximum sales and delivering memorable customer experiences
Be devoted to our customers by providing the highest possible standards of customer service both face to face and over the phone or email
Develop a high level of product knowledge and share your opinions on current and future trends in the hospitality
Work closely with your team and celebrate fabulousness wherever you see it
Flexibility is a must; customer service can’t wait during weekends and evenings!
Is this you?
We are looking for individuals who embrace diversity, love a challenge, are passionate about luxury hospitality and are looking for something uniquely different.
Have you done something like this before?
Do you have a great knowledge and passion for all things fashion?
Are you great at talking to people?
If this sounds like you, we want to hear from you!
Where do I sign?
If you are already thinking of what you will wear on your first day (no we don’t have uniforms) and this role catches your eye, hit the “apply” button below to kick-start your journey with us.