We are looking for an experienced Alterations Assistant to join our Fashion Workroom Team in the Harvey Nichols, Knightsbridge Store.
As the Alterations Assistant you will ensure excellent customer service is delivered and garments are altered to a high standard and on time. You will possess a thorough understanding of men’s and women’s garment construction as well as working with challenging fabrics and designs.
We are looking for someone who has experience of dealing with both male and female customers and can be adaptable within their approach.
This role is part time, working 24 hours a week with the potential of full time. You will be required to work weekends and evenings, so flexibility is essential.
What you will be doing
Pinnings for both men’s tailoring and women’s clothing
Writing the instructions of the pinning in the HN docket book
Completing alterations by the due date
Checking in garments for alterations and dry cleaning, when needed
Maintaining professionalism at all times
Answering phone, when needed
Skills and experience you need
At least three years performing fittings and alterations in a luxury environment
Exceptional customer service skills
Ability to work well and communicate within a team
Fluent in English speech and grammar
Working with industrial machines as well as hand sewing
Ability to work at pace for any express work taken
Can do attitude
Comfortable in a high volume and luxury department store
Friendly and welcoming
Since Harvey Nichols first opened in Knightsbridge in 1831, it has led the way in sourcing the most desirable and cutting-edge designer brands. The ultimate fashion experience, exclusive, niche and established labels sit alongside accessible everyday collections, offering customers the must-have edit for all their wardrobe needs – from every day to extraordinary. We are fearlessly stylish and encourage our customers and team members to be the same
All your hard work, rewarded
Our colleagues are as important to us as our customers. When working with us you will be introduced to a huge variety of benefits including:
A unique Learning and Development programme to support your career with us
Very generous staff discount plus annual clothing allowance
Vouchers or schemes that fit your world from childcare to bike to work
Charity day to support your good cause
If you are interested please click below to apply and complete the simple application form, attaching your CV and a cover letter, telling us why you would be perfect for this role.